Institutions are not just bricks and mortar. They are also about informal nor...

Institutions are not just bricks and mortar. They are also about informal norms and values, trust and social cohesion. Public confidence in the police, for example, is required for reformed police forces to be effective and to regain authority. Shared norms are necessary to enable legal systems to apply the law equally to all, including different ethnic groups, minorities and women. Respect for international standards, including human rights law, will support public trust in institutions.